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PO Box 923, Mount Lawley WA 6929 Country Callers 1800 620 780 Phone 9221 3422
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  • Who We Are
    • Vision, Purpose and Values
    • Strategic Direction
    • Management Committee
    • Our Team
    • Employment
    • Volunteer with Us
    • Position Statements
    • Media Releases
    • Annual Reports
  • Individual Advocacy
    • Your Healthcare Rights
    • Care Opinion
    • How to make a complaint directly to a hospital
    • How to make a complaint to a GP or clinic
    • How to access your medical records
    • Advocacy Information & Resources
    • Open Disclosure
    • Feedback for our Advocacy Service
    • Information on your legal options
    • Frequent issues and questions
  • Engagement
    • Engagement Program
      • Consumer, carer, family and community representative network
      • Workshops
      • EOI – Community Representative Positions
      • Community Consultation
    • Aboriginal Engagement
      • Aboriginal Patient Advocacy Training
    • Cultural Diversity
      • For Community
      • For Providers
    • Health Service Consulting
      • Our Training
      • Working with Consumers
    • Health Engagement Network
    • Patient Experience Movement
  • Workshops and Events
  • Systemic Advocacy
    • Keen to help?
    • Policy Submissions/Consultations & Partnerships
    • Ambulance Services Project
    • COVID-19 (2023/2024)
    • Digital Health
    • Emergency Access Reform Ministerial Taskforce
    • Organ and Tissue Donation
    • Palliative Care
    • Partners in Change – Obesity Collaborative
    • Pregnancy and Maternity Care
    • Sexual Health and Blood Borne Viruses
    • Sustainable Health Review
    • WA Safety and Quality Strategy
  • Resources
    • HCC WA eNews
    • Brochures
    • Blog
    • Recordings
    • Information about the WA Health System
    • Patient First
    • Care Opinion FAQs
    • My Health Record
    • Procedure Specific Information Sheets
    • Self-managing Your Chronic Condition
    • People Living with Disabilities
    • Engagement in the Alcohol and Other Drugs Sector
    • My Baby WA Pregnancy App
    • Health Matters Magazine (discontinued 2021)
  • Get Involved
    • Healthcare in WA
    • Getting involved in health care
    • Policy/Consultation Submissions & Partnerships
    • Community Representative Positions
    • Culturally and Linguistically Diverse
    • Health Engagement Network
    • Become a Member
    • Volunteer with us
  • Consumer Voices and COVID-19
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Creating positive change (3) smaller

Services

  • How to make a complaint
  • Patient Experience Movement

How to make a complaint

For information on how to make a complaint, please visit https://www.hconc.org.au/individual-advocacy/useful-links-for-individual-advocacy/ 

 

Get In Touch

Got a quick question? Send us an email using the form below.
Alternatively, you can contact us weekdays between 9.00am and 4.30pm on (08) 9221 3422.

Please click here to send us a message

Office Location
Unit 4, 434 Lord Street
MOUNT LAWLEY Western Australia 6050

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Postal Address
PO. Box 923
MOUNT LAWLEY
WA 6929

Email
info@hconc.org.au

Phone (08) 9221 3422
Freephone 1800 620 780
Fax (08) 9221 5435

ABN 87 841 350 116

Opening Hours
Monday to Friday
9:00am to 4:30pm
Closed public holidays

Important Information
All donations of $2 and over are tax deductible in Australia.

Health Consumers’ Council (WA) Inc. is registered with the Australian Taxation Office as a Deductible Gift Recipient (DGR): Charitable Fundraising Authority LICENCE NO. CC22120

We acknowledge the Whadjuk people of the Nyoongar nation, the traditional owners of the lands where our offices are located and pay respects to their elders, past, present and emerging.

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