Vision, Purpose and Values

Vision

Equitable, person-centred, quality healthcare and improved health outcomes and experiences for everyone in Western Australia

Purpose

To amplify and champion the voices of WA health consumers to drive positive outcomes in health and healthcare

Values

  • Equity and inclusivity
    • We are proactive at seeking out and elevating the perspectives of people who are disadvantaged by existing structures
  • Compassion
    • We bring kindness to the work we do and the way we treat each other. We care for our people supporting them so that they can care for others
  • Collaboration
    • We prioritise relationships as the key to making change happen. We seek to bring all voices and experiences into discussions
  • Courage
    • We are not afraid to stand up for consumer rights in the face of conflicting views
  • Care
    • We take care of the community’s perspectives and stories that are shared with us and are careful with the funds that we receive. We understand the privilege of doing this work and carry consumer stories into every encounter
  • Integrity
    • As we hold health services to account, we also hold ourselves to account for upholding the highest standards of integrity and ethics in our work

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