Our core contract is with WA Health – the System Manager. There are two parts – Individual Support and System Support.
Service 1 – Health Consumer: Individual Support
Individual Support
# of individuals who received individual advocacy /consultations
Information & Linkages
200x referrals per year
4x editions of Health Matters
20 e-newsletters
Community Education
3x Health Rights presentations for Aboriginal consumers
3x Health Rights presentations focusing on the CaLD community
2x Online presentations to highlight consumer rights and responsibilities developed annually
4x community workshops and events each year with key partners.
Service 2 – Health Consumer: Sector Support
Community Education
2x Intro Consumer Rep Training per year
2x Advanced Consumer Rep Skills per year
2x Standard two & Patient Safety training sessions per year
4x Consumer Representative Network meetings
4x CAC roundtable meetings
2x Diversity Dialogues
2x Cultural Competency for the Health Sector
Interagency Collaboration
5x Partnerships per year
Policy Advice
4x Feedback on key issues
12x Submissions
